Note: If your phone is on 3G network enter **057* then another window will appear to enter the Unlock code.

Motorola CDMA / TDMA Unlocking Instructions.

1. Press 74663 # [Menu] [Menu] and you will be asked for subsidy code.
2. Enter the code.
3. Your phone will be unlocked instantly.

Motorola MPX  Unlocking Instructions.

We will supply you with 2 unlock codes one will be the NETWORK PIN and the other the SERVICE PROVIDER PIN.

1. Switch ON your phone with a not allowed SIM Card,
2. If phone is asking for NETWORK PIN enter the NETWORK PIN we sent you
3. If phone is asking for SERVICE PROVIDER PIN. Enter the SERVICE PROVIDER PIN we sent you
4. Your Phone should now be unlocked.

MPX FAQ's:

Question:  Phone is asking for NETWORK PUK and a new password twice. I entered the code from yourselves but phone saying "Operation not supported by this SIM card".What should I do?

Answer:

If you still have the original card

Please power on the phone with the original card in and when phone fully powered on (You have access to the menu), then
TYPE: * # * * 3 6 4 # and press green button
you'll get a error message and after it your will see:Engineering menu
Click "Options"
Click "GSM Test"
Select "Send AT command"
Now you will see a new window with :
Send AT Command
type
AT+CLCK="PN",0,"[SERVICE PROVIDER PIN or NETWORK PIN] "
and press send.
If you get Response "0 []" phone is unlocked
If you get 1 error, then make sure you have typed the code correct and try the other code
 

If you don't have the original card

Please switch your phone off, take battery out. Put battery back in, power on the phone.
Now the phone it will ask to enter NETWORK PUK. Now please DON'T TOUCH the phone for 2 hours.
After 2 hours it will change screen! Now please enter the code received from us and 00000000 (eight zero's) as a new password.
Now the phone will be unlocked.
 

Question: Phone is asking for SERVICE PROVIDER PUK and a new password twice. I entered the code from yourselves but phone saying "Operation not supported by this SIM card".What should I do?
 

Answer:

YOU NEED to have the original card

Please power on the phone with the original card in and when phone fully powered on (you have access to the menu), then
TYPE: * # * * 3 6 4 # and press green button
you'll get a error message and after it your see:Engineering menu
Click "Options"
Click "GSM Test"
Select "Send AT command"
Now you will see a new window with :
Send AT Command
type
AT+CLCK="PP",0,"[SERVICE PROVIDER PIN or NETWORK PIN]"
and press send.
If you get Response "0 []" phone is unlocked
If you get 1 error, then make sure you have typed the code correct and try the other code
If you don't have the original card or if the original card is not accepted because you flashed the phone with other firmware, then sorry but we can't help you.
 

Question:
Why do I have to wait 2 hours before I can enter the code when phone asking for NETWORK PUK?

Answer:
This is because Motorola have added an anti brute force protection and if you enter to many codes, the phone will ask for NETWORK PUK and then it will refuse to accept the code even if is the right one.
 

Question:
After I restart my phone, the phone is asking again for SERVICE PROVIDER PIN. What shall I do to make it stop?

Answer:
Follow the instructions from SERVICE PROVIDER PUK and after that it will never ask for the code again.